Issue – Demystified


 

Every time when I encounter an issue – I think a lot about the issue, lose time, undergo lot of emotional change till I finish it. Once I move it out of my plate, I feel happy and wish not to get a issue like this in my life. But issues in life is not having any end to it and the cycle continues. Today I decided to write my thoughts about issue. Issue is something you feel disruptive when you expected to lead the life in defined routine.

Issue

An issue has a description, root cause, pattern, mindset, its time bound and have solution. Here is a single line explanation about each of those components.

  • For any issue clear description is the key. Well defined issue will get well defined solution
  • Issue is just an effect & every issue has a root cause for it
  • Patterns can be derived if the same issue occurs frequently. Pattern applies to solutions too
  • Size, complexity & situation depends on mindset and not in the issue itself
  • An issue is an issue only for a particular period of time which may diminish or vanish or resurface after sometime
  • Urgency & priority depends on time of the issue occurrence
  • Every issue has solution & there could be multiple solution options for single issue which may be suitable for different situation

Question your way to success


Asking the right questions at the right time will surely take you to a place where you like to reach. One might ask, how do I know which is the right question for a particular situation? I do agree with you in understanding the difficulty. This is a mandatory skill that gets developed over a period.

Questions are the keys to lead a successful life and by changing the questions one can change his life. Questions are creating ways to program our mind. It helps us to collect information and understand that for us to reproduce it when required.

Question your way to success

Question your way to success

Once we come to the earth everything is new and we don’t know about anything. When I saw a ball, i asked my mom “what is this?” and mom said “it is a ball”. I just repeated the word ball and asked again “where do we use it?”. “We use it to play” mom replied. “Oh, how to play with a ball?” i asked again and mom said “come let me teach you”. This is how we started learning about each item we see in this world. If we start talking about questions, we can talk for ages. Let me come to the topic – How to make questioning effective?

Here are some points that you can follow to master your questioning skill:

1. Get a quick grasp of the situation – the current emotional state of the person, current context, audience & your emotional state.

2. Frame the question in such a way that you get all the information required to move on with your next item. when we frame a question we always want the expected answer for everything is ‘preprocessed’ in our mind. sometimes the entire conversation is rehearsed in the mind before it happens. We will just ask questions to affirm with the expected answers that we have in our mind, but be ready if you hear a ‘No’ in case your expected answer is a ‘Yes’. Also, keep the questions simple and easy to understand and this saves a lot of time.

3. Avoid asking the same questions. sometimes we don’t accept that we don’t understand the answers and we try to ask the same question in different forms which irritates others.

4. Know when to stop asking questions to start processing them .Sometimes the person whom we question may not have the right information, or he may not want to reveal the information and we need to understand this from the body language or the sound modulation for he may not have an answer at that point of time. In those situations asking more questions is a waste of time. If you get all the answers from that person to proceed with your next item, you need to stop questioning and must start processing with the collected information.

Ask right questions, you will surely get success in all departments in life. Happy Questioning!

Transformational Leadership in FB – Infographics


This is Infographics representation of one of my blog post “How do we practice transformational leadership in facebook?“. This is my first attempt in creating the Infographics format. I see Infographics uses some of the components of Mind Mapping for its attractiveness – more graphics with highlighted keywords.

Infographic-Transformational Leadership in facebook

Infographic-Transformational Leadership in FB

Simplification


“It is true intelligence for a man to take a subject that is mysterious and great in itself and to unfold and simplify it so that a child can understand it.” – John H. Taylor

In a technical meeting, John, the architect, was presenting information about new feature they are bringing in a new release. After a while, Kay interrupted him and said “Hey I don’t understand what you say? Kindly repeat or can you make it more easier for me to understand”.

“Okay, let me put it in this way….” said John and he continued.

Simplification is an important & essential quality while present ideas, in which things presented in less complex or complicated way.

Simplification

– makes things easier to understand
– gives way to easy remembrance or recollection
– gives comfort
– brings positive mind attitude
– keeps the momentum
– Allows to act immediately
– gets the result
– gives happiness

There is nothing called over-simplification or under-simplification. Each one needs certain level of simplification to grasp & one person’s definition of ‘simplification’ differs from another.

Simplify your communication, work and life so that you can enjoy!

“Simplicity is the ultimate sophistication.” – Leonardo Da Vinci

To Communicate Or Not To Communicate – It is your Choice


Yes. Whether ‘To communicate’ with someone about something OR ‘Not To Communicate’ is your choice. Mindset – The factor that really decides the choice we choose at a given point of time.

Mindset is nothing but ‘Set Mind’. Our brain has a wonderful ability to train and make decisions based on prior experiences. From birth our mind forms cognitive patterns based on information consumed through sensory organs. All those forms of communication signals is then converted into ideas and stored. This process happens every second and even in this process every human develops unique idea about communication & its components also. Everyone of us have our own definition for questions like – what is good communication? what is bad communication? who are all good/bad communicator in my scale? Whom I want to show as my examples? etc.

We show our idea about communication in every communication opportunity we encounter and even train (or fine tune) our ideas based on outcome of current opportunity. At one point of time in life, when we learn our communication is bad, we don’t really take the comments as it is. We try to defend with all our reasoning which I listed earlier post under myths & reasons that ruin communication development.

By the way, removing all negative reasoning in mind with positive reasons in one complete stretch is not possible – but it is possible in step-by-step way. Training of ones own mind & forming an idea (or pattern) requires long time, but once idea formed it is really long time to break that out. That’s why mindset can be termed as ‘Set Mind’.

Getting proper mindset is essential for communication. Now, the main question from you is “So what do you want me to do now?” Here I give just 4 pointers.

1. Rewrite your definition of communication in mind – To rewrite definition of communication, first you need to recollect what do you think about communication, purpose of communication, good and bad communications, different situations you come across in life, outcome of communication opportunity, your fears, your earlier victories, whom do you think good communicator and why. After recollection, write down which are all thing you do different from what you think as good communication – in this step try not to satisfy your mind by giving some reasoning for the deviation between what you think good and what you did as it may take you back to old state only. Remove the myths and restating the purpose of communication often will make the whole process of easing your set mind.

2. Work on deviations – What are you deviations? To you what you want to achieve and what you are currently doing. Main item here are – stage fear and fear due to status difference between you and people whom you like to interact. Most of the self help book on communication talks about it & most of its content deals around anyone of this – rehearsal, boosting confidence by seeing yourself in mirror, correct outfit, eye contact, body language (non verbal), making impact using different tones & powerful words (verbal), don’t be anxious, etc.

3. Make a best choice & right choice – One of the outcome of communication is ‘relationship’. Basic necessity of human race is living in a community which has foundation as good relationship with others. So making right & best choice in every communication opportunity is very important. Communication is like a two-sided sword. Balancing your communication at a given situation is very important to increase your success. Many time our choice not to communicate causes misunderstanding & even spoiled a great opportunity. On the other side, over communicating also create issues. One needs to know when to start when to stop – what to share what not to share. All these comes through experience and need to be consciously controlled by mind.

4. Don’t stop, repeat – If you felt your choice in previous opportunity was bad, don’t stop and stamp yourself as ‘Bad Communicator of the world’. Just go back to step 1 and rewrite your definition once again – work on your difference. Okay – if you felt your choice in previous opportunity is good, don’t stop there you need to repeat the same thing again and again in every opportunity as it gives you right result.

Getting better with Communication


I stopped with a question in last blog post – How can we get strong communication skills?

To analyze further, let us first take a look at general definition of communication:

Definition of Communication: Exchange of information.

Exchange of information has two folds 1) information exchange within the mind (biologically saying inside brain) – i.e. gathering information, selection/rejection of ideas, words, structuring, processing emotions – 2) delivering information to external world. If the first one happens properly then second one also happens without any issue.

Every human processes outside information through 5 major sensory organs. Even internal organs sends information to brain through nervous systems that’s why we feel hunger, pain, sleepiness, etc. Whether you like it or not, brain does information processing throughout the life without any rest. In a day, one needs to talk to himself entire 24 hours & every second. Before delivery of information to external world, brain processes, structures and ques understandable sentences. While you are delivering processed information, brain didn’t stop – it does background processing of some more information or prepares next topic and stack it in the que for delivery. So, it is very important how you process information & what do you think about communication in your mind. Here are few factors that ruin communication skill development:

1. ‘Stranger’ factor – Most of the situations, you may be a stranger in the crowd – you may know one or two people & always try to keep your communication with those whom you know much. You may not approach others because you tend to think that “if I communicate my idea in this group, what do they think about me? Will they not think I am a new person and don’t have any say on this?”. One needs to come out of this cause to excel in communication skill.

2. ‘All those around me know more than what I know’ factor – This factor affects most juniors in organizations. As I mentioned earlier, goal of communication is to clarify or make others know you understood certain things, so one should remove this factor in mind to achieve the goal of communication.

3. ‘Earlier communication was bad’ factor – Whatever be the reason for your previous bad communication, every communication opportunity is new and unique as it happens in completely in different situations (may be with new set of people). If one keep on thinking about earlier bad communication and stay quite then communication skill will never get better. Here I like to share my experience on this factor. Four years back, after writing first few posts in this blog, I got feedback on my poor language handling in those articles. I felt very bad about my communication & even I thought of closing the blog, but I decided to take it as challenge & wanted to improve my communication skill – I posted regular posts and improved it to certain level. Now I reached 148 posts.

Communication is 80% mind (i.e. brain) related and 20% external delivery process. First step towards improving communication skill is to train your brain for better. Let us check how to develop proper mindset for stronger communication in next article post.

Communication – Is it tough skill? or an easy one?


My answer to the title question is – “Communication is a wonder skill that become tough or easy based on ones’ mindset.”

I mentioned Communication as ‘Wonder Skill’ as it brings wonder into the life. Excellent communication makes life brighter and more successful & in the downside, poor communication takes life to lowest point. I heard a lot of myths around communication and developing the skill. Myths are belief that strongly formed an image about something and breaking it is bit hard. To learn communication skill one need to come out of these myths. Here are the popular ones:

1. Communication is meant only for career: Communication is a human skill (even I can say every living creatures in earth has it) and we should not restrict only for career. Communication skill is required every second and every activity we perform.

2. Communication is just about talking to someone: Most of the time, communication synonymous to oral communication like speeches, presentations, discussions, etc. but communication is beyond just oral form. Writing, body language also constitutes communication.

3. To be good in Communication skill I need to know lot of hard words: This myth is a powerful one and most of the believers are well-educated ones. Hard words will make the communication more harder  & difficult to understand. Goal of communication is (and not limited to) i) asking/answering questions to gaining/impart knowledge ii) providing/gaining clarity on items iii) delivering/receiving information related to areas of interest.

Though millions of books, seminars, coaching classes available on communication, still many of us lack communication skill even after going through those. What is stopping us from taking a leap and achieving our life goals? How can we get strong communication skills?

I answer these questions in my next blog post.