Issue – Demystified


 

Every time when I encounter an issue – I think a lot about the issue, lose time, undergo lot of emotional change till I finish it. Once I move it out of my plate, I feel happy and wish not to get a issue like this in my life. But issues in life is not having any end to it and the cycle continues. Today I decided to write my thoughts about issue. Issue is something you feel disruptive when you expected to lead the life in defined routine.

Issue

An issue has a description, root cause, pattern, mindset, its time bound and have solution. Here is a single line explanation about each of those components.

  • For any issue clear description is the key. Well defined issue will get well defined solution
  • Issue is just an effect & every issue has a root cause for it
  • Patterns can be derived if the same issue occurs frequently. Pattern applies to solutions too
  • Size, complexity & situation depends on mindset and not in the issue itself
  • An issue is an issue only for a particular period of time which may diminish or vanish or resurface after sometime
  • Urgency & priority depends on time of the issue occurrence
  • Every issue has solution & there could be multiple solution options for single issue which may be suitable for different situation

Project Information Cycle


Project information collection & dissemination is a cyclic process & vital one for project success. I collected few points here about project information cycle & thought it is worth sharing with all of you:

•Data collection for a project starts very early in project life cycle

•Lot of information collected in projects from various sources within and outside the project

•Data collection is a continuous process throughout the project life cycle

•Collecting & organizing data and transforming them as information (i.e. project performance) helps in decision making & effective communication

•Data/information can be a written document or verbal statements

•Organizational process assets is repository of information for previously executed projects & provide valuable inputs to other projects

Project Information Cycle

Due to confusion over terms like data & information, PMBOK came up with crystal clear definitions for each of those terms.

•Work Performance Data – data collected on day-to-day basis in project work execution (Example – % of work completed, # of defects)

•Work Performance Information – data collected from controlling processes that are used to analyze the project performance (Example – status of deliverables)

•Work Performance Report – way of representing the project work performance information that delivers intelligence for decision making (Example – status report, project dashboard)

Question your way to success


Asking the right questions at the right time will surely take you to a place where you like to reach. One might ask, how do I know which is the right question for a particular situation? I do agree with you in understanding the difficulty. This is a mandatory skill that gets developed over a period.

Questions are the keys to lead a successful life and by changing the questions one can change his life. Questions are creating ways to program our mind. It helps us to collect information and understand that for us to reproduce it when required.

Question your way to success

Question your way to success

Once we come to the earth everything is new and we don’t know about anything. When I saw a ball, i asked my mom “what is this?” and mom said “it is a ball”. I just repeated the word ball and asked again “where do we use it?”. “We use it to play” mom replied. “Oh, how to play with a ball?” i asked again and mom said “come let me teach you”. This is how we started learning about each item we see in this world. If we start talking about questions, we can talk for ages. Let me come to the topic – How to make questioning effective?

Here are some points that you can follow to master your questioning skill:

1. Get a quick grasp of the situation – the current emotional state of the person, current context, audience & your emotional state.

2. Frame the question in such a way that you get all the information required to move on with your next item. when we frame a question we always want the expected answer for everything is ‘preprocessed’ in our mind. sometimes the entire conversation is rehearsed in the mind before it happens. We will just ask questions to affirm with the expected answers that we have in our mind, but be ready if you hear a ‘No’ in case your expected answer is a ‘Yes’. Also, keep the questions simple and easy to understand and this saves a lot of time.

3. Avoid asking the same questions. sometimes we don’t accept that we don’t understand the answers and we try to ask the same question in different forms which irritates others.

4. Know when to stop asking questions to start processing them .Sometimes the person whom we question may not have the right information, or he may not want to reveal the information and we need to understand this from the body language or the sound modulation for he may not have an answer at that point of time. In those situations asking more questions is a waste of time. If you get all the answers from that person to proceed with your next item, you need to stop questioning and must start processing with the collected information.

Ask right questions, you will surely get success in all departments in life. Happy Questioning!