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Archive for the ‘Communications Management’ Category

Monitoring and Controlling Process Group Process – Report Performance – Mind Map

Posted by Babou on April 16, 2012

Performance reports are key output for a project in which periodic collection and analysis of expected Vs. actual data is conducted. Report performance is used to communicate the project progress throughout the entire project life cycle to ensure the information needs of project stakeholders are met. Report performance is having tight bonding with Integration Knowledge Area to make sure project is moving in a direction towards achieving its goals.

Develop Project Management Plan  –> Project Management Plan –-> Input to Report Performance

Direct and Manage Project Execution –-> Work Performance Information –-> Input to Report Performance

Monitor and Control Project Work <— Performance Reports <— Output from Report Performance

Perform Integrated Change Control <— Change Requests <— Output from Report Performance

Control scope, cost, schedule – all will give work performance measurements as inputs to performance report. Also, performance reports are important input in managing project team & distributing information regarding project progress. Performance reports vary the level of its detail based on the audience from a simple status report to more elaborate reports with forecasts and risks for upper management.

Report performance is part of Communications Knowledge Area. As usual, I tried putting as much information as possible in each branch in this process map to bring out completeness to it. Hope this will be useful to you.

Report Performance

Important Note:

* Note# 1: There could be some typo or presentation errors. Please reply back for any corrections.

* Note# 2: You can use this for personal use (like studying for PMP Exam or PM activities). But don’t share this in common forum or web sites. As this one is part of my training guide and project management book.

Posted in Communications Management, Inputs, ITTO, Monitoring and Controlling Process Group, Outputs, Project Management, Project Management Mind Maps, Tools and Techniques | Tagged: , , , , , , , , | Leave a Comment »

Executing Process Group Process – Manage Stakeholder Expectations

Posted by Babou on November 20, 2009

This is another process in Executing Process Group. Below is Inputs, Tools & Techniques and Outputs Mind Map for Manage Stakeholder Expectations which is classified under Communications Management Knowledge Area.

 Manage Stakeholder Expectations 

Important Note:

* Note# 1: There could be some typo or presentation errors. Please reply back for any corrections.

* Note# 2: You can use this for personal use (like studying for PMP Exam or PM activities). But don’t share this in common forum or web sites. As this one is part of my training guide and project management book.

Posted in Communications Management, Executing Process Group, Inputs, Outputs, Project Management Mind Maps, Tools and Techniques | Tagged: , , , | Leave a Comment »

Executing Process Group Process – Distribute Information

Posted by Babou on November 12, 2009

This is another process in Executing Process Group. Below is Inputs, Tools & Techniques and Outputs Mind Map for Distribute Information which is classified under Communications Management Knowledge Area.

Distribute Information

Important Note:

* Note# 1: There could be some typo or presentation errors. Please reply back for any corrections.

* Note# 2: You can use this for personal use (like studying for PMP Exam or PM activities). But don’t share this in common forum or web sites. As this one is part of my training guide and project management book.

Posted in Communications Management, Executing Process Group, Inputs, Outputs, Project Management Mind Maps, Tools and Techniques | Tagged: , , , | Leave a Comment »

Communications Requirements Analysis

Posted by Babou on May 27, 2008

Effective & efficient communication planning is important for project’s success & its vitality can not be overstressed as considerable number of projects failed due to poor communication plan & process.

Effective communication – providing the information in the right format, at the right time, and with the right impact.

Efficient communication – providing only the information that is needed.

A crucial element of planning the project’s actual communications, therefore, is to determine and limit who will communicate with whom and who will receive what information. Thorough analysis of communication need is the first step towards better communication planning.

Communications Requirements Analysis

Objective of this tool/technique: determining information needs of the project stakeholders

It is defined by: Type, format & value of information needed

It uses:

* Stakeholder information (like stakeholder register, stakeholder management strategy)

* Roles & responsibilities of project team, internal/external stakeholders & management

* Organization Chart

* Information on the stakeholders’ location (helpful in determining communication technology/methods)

Communication channels : Communication channels are the distinct paths of communication that is possible between project stakeholders for information distribution path. Knowing complexity of communication channel gives a better control over information distribution & hence better communication planning.

The total number of potential communication channels is n(n-1)/2

where n represents the number of stakeholders.

Communication Channel

So, higher the number of stakeholders, more complex the communication channels are.

Posted in Communications Management, ITTO, Project Management, Tools and Techniques | Tagged: , , , , | Leave a Comment »

Learning Styles for better leadership

Posted by Babou on April 17, 2008

Learning is an important characteristic of leadership. Leaders should be fast learners. Leaders need to understand learning ability of followers and change the style of education to make them understand the vision or purpose.

Different people have different ways to learn things. There is no right or wrong way in learning styles. Some people see things and understand. Some people do experiments to learn. Some people may just think and correlate. Leaders spend most of the time in understanding follower’s development levels, and change their teaching methods to educate them based on that.

Learning improves the working ability which in turn gives out the expected outcome, which is otherwise called as improved performance. Even those who fail to understand by one approach of learning, can understand things well if we change the learning style.

Number of theories evolved in learning styles like Kolb Experiential Learning theory, Honey & Mumford Learning Styles, Allinson & Hayes. These learning style models designed on Learning styles are both flexible and stable.

Out of these let me brief Kolb’s experiential learning. Kolb produced the first systematic and comprehensive exposition of the theory of experiential learning. His experiential learning theory has wide acceptance by academics, teachers, managers and trainers as truly seminal works. It explains fundamental concepts towards our understanding and explaining human learning behavior, and towards helping others to learn.

‘Learning is the process whereby knowledge is created through the transformation of experience. Knowledge results from the combination of grasping experience and transforming it’ – David Kolb

So, Experience + Understanding = Knowledge

Below picture depicts general learning cycle of individual learner:

General Learning Cycle

Kolb proposes that experiential learning has six characteristic features:

1. Learning is best conceived as a process, not in terms of outcomes.

2. Learning is a continuous process grounded in experience.

3. Learning requires the resolution of conflicts between dialectically (debating) opposed modes of adaptation to the world.

4. Learning is a holistic process of adaptation to the world.

5. Learning involves transactions between the person and the environment.

6. Learning is the process of creating knowledge which is the result of the transaction between social knowledge and personal knowledge

Kolb describes the process of experiential learning as a four-stage cycle.

Kolb\'s Experiential Learning Theory

The converging style (abstract, active)

* relies primarily on abstract conceptualization(AC) and active experimentation(AE);

* is good at problem solving, decision making and the practical application of ideas;

* does best in situations like conventional intelligence tests;

* is controlled in the expression of emotion and prefers dealing with technical problems rather than interpersonal issues.

The diverging style (concrete, reflective)

* emphasizes concrete experience(CE) and reflective observation(RO);

* is imaginative and aware of meanings and values;

* views concrete situations from many perspectives;

* adapts by observation rather than by action; interested in people and tends to be feeling-oriented.

The assimilating style (abstract, reflective)

* prefers abstract conceptualization(AC) and reflective observation(RO);

* likes to reason inductively and to create theoretical models;

* is more concerned with ideas and abstract concepts than with people;

* thinks it more important that ideas be logically sound than practical.

The accommodating style (concrete, active)

* emphasizes concrete experience(CE) and active experimentation(AE);

* likes doing things, carrying out plans and getting involved in new experiences;

* good at adapting to changing circumstances;

* solves problems in an intuitive, trial-and-error manner;

* at ease with people but sometimes seen as impatient and ‘pushy’.

Learning styles play a significant role in different fields – mainly in educational, professional career and adaptive competencies. The most relevant field to explore experiential learning theory is that of educational specialization.

Following words by Kolb tells us the need for knowing learning styles:

‘Learning styles represent preferences for one mode of adaptation over the others; but these preferences do not operate to the exclusion of other adaptive modes and will vary from time to time and situation to situation’.

A learning style is a ‘differential preference for learning, which changes slightly from situation to situation. At the same time, there’s some long-term stability in learning style’

To summarize the benefit, successful projects need to employ a range of learning styles to capitalize on the strengths and minimize the weaknesses of each style & it helps leaders to setup good coaching relationship.

Posted in Communications Management, Leadership | Tagged: , , | 1 Comment »

 
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